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Check Conversion & Guarantee

A Business Survival Secret

In these turbulent economic times, it is imperative that business owners seek and embrace ideas to save money. One expenditure-reduction secret hinges on this often over-looked principle: the way a business collects money may be an integral factor in how much money that business collects. By devising an advantageous accounts-receivable system, owners pave the way for favorable cash flow.

How can business owners collect money due (to them) in quicker, cheaper and more effective ways?

Cash flow is crucial to a business’s vitality. One of the primary reasons any given enterprise fails may be attributed to cash flow problems where expenses outpace revenues. Future returns cannot offset present day expenditures. Thus, by maximizing revenues, by instituting a method where a company collects payments in a more timely, efficient manner–cash flow becomes more favorable and concomitant business success appears more likely.

The operative question arises: “How can business owners collect money due (to them) in quicker, cheaper and more effective ways?” Companies specializing in outstanding payment services can implement services immediately and serve as a means of keeping owners’ prices competitive while preserving profits–a rare combination for today’s business establishments. The following provides a glimpse of several exciting accounts receivable services:

Checks by Phone: This service is especially ideal for owners whose business has a mail order component. Payment is secured via the telephone upon the customer’s authorization and deposited into the owner’s account within 48 hours. A phone checks system offers a distinct advantage over credit card processing: tremendous cost savings (as high discount/transaction fees do not exist).

Online Electronic Checks: Here, an owner may easily accept and process electronic check payments directly on his/her website. It takes less than two days for the funds to be transferred to the owner’s account (a much shorter duration than a paper check). Again, credit card expenditures are avoided as the potential number of clients increase. In addition, “impulse” purchases are more likely to occur.

Automated payments: Various companies have the software to produce bank drafts for businesses that expect to receive payments on a recurring (e.g., monthly) and/or nonrecurring basis. These drafts collect customers’ payments using automatic bank deductions from their checking accounts. Paper drafts are delivered to the owner on their due date. For larger businesses, payments may be processed through the ACH system. Using an automated payment system, owners need not worry about late payments and unnecessary time and labor costs.

Electronic check conversion: Paper checks are handled in much the same manner as credit cards where the owner receives payment within two days. A check is scanned and, like a credit card, is converted to an electronic item at the point of sale. Conversion machines may come equipped with verification (to ensure that a potential customer is not listed on a negative database of individuals who have previously bounced checks) and technology to electronically collect that “falls through the loop” NSF check. Research indicates that about 18 billion point-of-sale checks are written every year in the United States and a business can increase its profit potential 30% by accepting checks.

MSIQ can perform a detailed and honest black & white numbers analysis to add efficiency to your costs

Credit Cards: Ultimately, a business owner must still include this option, as this may be the preferred method of payment by customers. Retailers must be aware, as many credit card carriers overcharge for equipment and quote unreasonable discount and transaction rates. In addition, subtle fees may come into play that cause “cash flow paralysis.” An owner must perform due diligence when contracting with credit card carriers, taking price and quality of customer service into account. Contrary to popular opinion, banks are usually not the best resource.

Substantial profits may be obtained by knowing how to cut expenses and optimize efficiency. A vibrant and healthy accounts receivable system saves more than money; indeed, it just may save the enterprise! MSIQ can perform a detailed and honest black & white numbers analysis of your current rates, or setup low rates for those businesses that do not yet accept credit card payments.

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Even if you’ve never been on the dreaded Terminated Merchant File (also known as MATCH) list, you need to take measures to ensure that you don’t end up on it.

How? For starters, rethink whom you do business with. Signing up with the wrong processor greatly increases your chance of landing on the MATCH file, especially for incidental reasons like fee discrepancies.iStock_000007395743Large

Sign up with reputable processors and have a thorough understanding of the provisions in the merchant account application, particularly the contract period and any associated termination fees. Also, it’s a good idea to understand the rules of Visa and MasterCard. Knowing about the MATCH file and the general regulations of Visa and MasterCard can help when trying to get off of it – or stay off.

Preventative measures can help you to stay off the TMF – measures such as fraud detection and an effective transaction management system that prevents mistakes like authorizing transactions multiple times, charging canceled cards and other oversights.

Tips for staying off the TMF list:

  • Don’t go over your officially authorized maximum sales without permission from your merchant processor.
  • Provide your customers with up-to-date information about how and when you will debit funds from their accounts. Give them easy access to contact methods for them to reach you with any of their questions, concerns or complaints. Respond to all inquires in a timely fashion.
  • List your customer support phone number on your customers’ monthly statements. If they don’t recognize your debit they should call you first before hastily-and mistakenly-disputing the charge.
  • Provide excellent customer service and stay in touch with your customers. Send emails, call them to confirm higher-than-normal charges or to solicit customer feedback, and send newsletters. The more they know you the better the more they will feel comfortable with and trust you.
  • Monitor transactions closely with a transaction management system, so that you can protect your business from an expensive interruption of service.

Merchant Solutions IQ is dedicated to saving merchants money on what they already have to pay. We believe that educating our merchants about the industry is the best way to earn and keep your business.

We perform custom rate analysis free of charge no obligation to any merchant who asks. Just contact me, Kevin at ksarisky@merchantsolutionsiq.com for more information.

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Where are Some Types of Online Fraud Coming From?

April 27, 2010

According to the U.S Internet Crime Complaint Center in 2004, there were more than 207,000 internet fraud reports in the United States alone. One type of online fraud that most people are familiar with is a scam run on Craigslist where the seller receives an email from a prospective buyer offering to send a cashier’s [...]

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TMF MATCH List or Terminated Merchant File (TMF) List

April 27, 2010

Some lists you want to be on-like the VIP list. But the TMF is one list you don’t want to be on. We’ll talk about what this means for your business, how to avoid getting on the TMF list and what to do if you end up on it.
What is the TMF Match List?
When you [...]

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